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Terms & Conditions  

Posted: 14.01.2020
Effective Date: 21.01.2020

The advertised sale price of a product or service includes GST.  Products or services listed by the Australian Tax Office as a Scheduled GST free product or service are GST exempt.

Purchase requires payment by the customer of: the good's price as advertised  (GST Inclusive), freight service cost, and eWAY secure financial portal surcharge.

An eWay  transaction portal is used to facilitate secure internet connection to Credit Services by a customer, and global credit information protection systems during a financial transaction.

The eWay financial transaction fee is charged at an average cost recovery rate of 2.0% of the sale price of shopping cart products and the identified freight service price.

The placing of goods into a shopping basket is an offer to buy. Such offer may be discarded at any time without penalty.

A contract for sale occurs when the financial processing of an offer to buy is performed by a customer. The customer will be notified by email of Brewing Supplies Online acceptance of their offer to buy in the form of an invoice statement.

Brewing Supplies Online may amend the price offered for any goods item not under sale contract which has been marketed at that price for a minimum of seven (7) days.

Brewing Supplies Online advises customers we do not offer change of mind refund but will endeavour to change your purchase to other goods of same value if the original purchase has not been freighted.

Consumables goods are products which: must be replaced regularly; wear out quickly through normal use; or are used up to produce another item. Consumable products may include hardware items less than $20.00 in value.

Manufacturer warranty or Fit for Purpose warranty will commence on the date of purchase as identified by a purchase transaction record. 

The goods available for purchase are warrantied for domestic use only.

Modifications to goods, unauthorised repairs, or use of goods outside of the good's design purpose will void warranty.

Goods with manufacturer warranty will be warrantied as stated by the manufacturer. Goods without manufacturer warranty have a  thirty (30) day fit for purpose replacement guarantee if they suffer a major manufacturing fault preventing them  from being used.

The purchaser is responsible for the return freight costs to effect warranty claims unless the object has a large volume or size. In this circumstance Brewing Supplies Online will identify a mechanism to effect claims.

Manufacturer warranty retains the original start date and duration if goods are replaced under warranty.

All refunds, warranty claim, or fit for purpose claims require proof of purchase to be provided  by the claimant as either hard copy or digital format.

Brewing Supplies Online reserves the right to refuse a claim if: goods do not have the proposed fault; goods damage has occurred from misuse; goods have been modified; incorrect documentation is provided to support a claim; the goods returned are not the goods dispatched; or other appropriate evidence is not provided by the claimant to support the claim.

Best Before or BBE tagged products may still be used for varying durations depending on the product after the BBE tag date has expired. 

Refund may take as much as ten days when courier freight services are used to return goods within Australia. For locations outside of Australia this may be extended.

Brewing Supplies Online advises site members to ensure their details are accurate and up to date when purchasing goods as this is the address to which goods will be delivered.

Data from all purchases is recorded and stored as required by the Australian Taxation Office. The information customers provide is confidential and protected by law. Persons who attempt to gain unlawful access are blocked and reported to authorities. Brewing Supplies Online has enacted a Privacy Policy with regard to customer's personal information. Brewing Supplies Online Privacy Policy.

Brewing Supplies Online advises the purchaser to retain copies of all documents, item descriptions, emails and invoice receipts etc relevant to purchases to support any claims if needed.

The information on this web site is provided "as is" and on an "ongoing basis" and to our best knowledge conveys current information including information provided by goods suppliers, service providers, or manufacturers.

The goods and services, or goods prices offered for e-trade may not be the same as those offered by other registered trading entities operating under ABN 14 471 157 928.

Brewing Supplies Online is incapable of influencing the speed at which automated third party search engines  amend their published information.  Force Majeure applies to information offered by such search engines.

Brewing Supplies Online does not perform hand to hand pickup or hand to hand return of purchased goods.

The customer will indemnify Brew Supplies Online as permitted by law against any losses, damages, liabilities, claims or expenses whatsoever arising out of, or in any way related to, the use of this e-sales facility or any site linked to it. This limitation applies to all direct, indirect, consequential, special, punitive or other losses, damages, liabilities, claims or expenses you or others may suffer, including for loss of profits, business interruption or loss or corruption of data or information due to use of this e-sales facility.

Your freight order will normally be consigned within 7 working days of formal advice from eWay of a successful purchase transaction. A predicted delivery date of freight is "not" a contractual agreement. The advertised price of freight is influenced by a third party who may amend charges for freight services without notice. Such amendments may vary the advertised prices of freight.

If stock becomes unavailable after customer purchase for reasons outside of our control ( Force Majeure) , the customer will be advised as soon a possible so they may  cancel their order and receive refund, or accept a later delivery date.

Brewing Supplies Online uses registered post or registered freight services to protect customer’s purchases. Freight services are tracked services. 

Brewing Supplies Online reserves the right to: refuse service, reject an offer to buy, or terminate site  membership if the customer or purchaser has breached the terms and conditions provided.

Brewing Supplies Online may at its discretion undertake legal proceeding or recovery proceedings against a purchaser or customer who has attempted to use this e-sales facility in an improper or fraudulent manner.

The Terms and Conditions identified may be amended from time to time by posting an amended document. The Amended Terms and Conditions will be automatically effective 7 days after the posting of the Amendment.

By using this site, you indicate you are at least 18 years of age. You are aware it is an offense to purchase goods to manufacture alcohol if you are under the age of 18. It is also illegal to purchase goods on a minor's behalf to manufacture alcohol or to purchase goods to manufacture alcohol in an "Alcohol Free" community in Australia for personal consumption or on another person's behalf.