Brewing Supplies Online Terms Of Service  

The Terms of Service identified by this policy document are applicable to both Registered Users and Guest Users.

By using this site, you represent that you are at least eighteen (18) years of age or age of majority in your state or province of residence and you are legally eligible to purchase home brew goods.

Brewing Supplies Online Sales Policy is that it cannot supply Home brew orders to Dry Communities where Alcohol and Home Brew Equipment are officially banned by Local Community Bodies, or State and Federal Government programs or policies.

Brewing Supplies Online Sales Policy is that the advertised sale price of a home brew product or service includes GST as required by Australian Law.  Products or services listed by the Australian Tax Office as a Scheduled GST free product or service are GST exempt.

Brewing Supplies Online Sales Policy is that purchase requires payment by the customer of an identified: good's price, freight service cost, and eWAY financial service surcharge.

Brewing Supplies Online advises international customers the advertised price does not include international freight, import duties and/or other applicable tarriffs, international delivery charges, or VAT tax applicable to the destination country.

Brewing Supplies Online advises that a condition of purchase is that all goods are freighted to the purchaser using registered logistics providers who track freight deliveries. Small object warranty returns by the purchaser must be to P O Box 216 Warwick, Qld, 4370. 

Brewing Supplies Online does not perform hand to hand pickup or hand to hand return of any purchased goods.

Brewing Supplies Online does not warranty glass items during freight services performed by a third party. We endeavour to ensure glass items are well packed before collection but we are unable control events which may occur during transit which render glass goods not fit for purpose.

The placing of goods into a shopping basket is a purchaser offer to buy. Such offer may be discarded at any time without penalty to the purchaser.

Advertised goods, prices, and services costs offer an invitation to purchase to  customers. Such invitation may be varied for price or service conditions until a Contract of Sale occurs between Brewing Supplies Online and the purchaser.

A Contract of Sale occurs when Brewing Supplies Online accepts a customers shopping cart purchase after Eway Financial Services have validated the purchase prior to consignment.

The purchaser will be notified by email of Brewing Supplies Online acceptance of their shopping cart purchase in the form a consignment confirmation.

An eWay  transaction portal is used to facilitate secure internet connection to financial services by a customer, and global credit information protection systems during a financial transaction. The eWay financial service fee charged is currently 2.3% of goods value, plus 25c plus GST.    

Brewing Supplies Online may apply minimum or maximum purchase limits during a given time frame on an advertised home brew product or sale item.

Brewing Supplies Online may at its discretion amend the price offered for any goods item not under sale contract.

Brewing Supplies Online advises Application For Refund must be undertaken within fourteen (14) days of purchase.

Refund will be in the form of either In Store Credits to be used for alternative purchases from Brewing Supplies Online or sale price of goods refund.

Free Return means a restocking fee or goods sales price reduction will not occur if goods are returned. If "Free Return" is offered the Brewing Supplies Online is responsible for additional small item freight costs incurred during product return.

Brewing Supplies Online advises it does not offer change of mind refunds for any edible food or drink  home brew product ie: beer kit or pouch, malt or brewing sugar, food additive or cure, yeast, culture, or enzyme, flavouring or essence,  food or drink discount bundle, seasonal food, coffee beans, discount edible item, edible goods bundle, or goods kit.

If refund is approved Brewing Supplies Online will refund the service charge paid to Brewing Supplies Online for the provision of shipping and financial transaction protection. Brewing Supplies Online does not offer refund for: third party purchase transaction costs, warranty return freight cost, any item not matching an issued purchase invoice, goods heavily used, goods with unstated damage, goods missing components, or goods lost during return to make a refund claim.

Consumables goods are home brew products which: must be replaced regularly; wear out quickly through normal use; or are used up to produce another item. Consumable products may include hardware items less than $20.00 in value.

Manufacturer warranty or Fit for Purpose warranty will commence on the date of purchase as identified by a purchase transaction record. 

The home brew goods available for purchase are warrantied for domestic use only. Manufacturer kits or bundles are Quality Assured and inspected to ensure offered kits or bundles are complete prior to customer purchase.

Modifications to goods, unauthorised repairs, or use of goods outside of the good's design purpose will void all warranties.

Goods with manufacturer warranty will be warrantied as stated by the manufacturer. Goods without manufacturer warranty have a  thirty (30) day fit for purpose replacement guarantee if they suffer a major manufacturing fault preventing them  from being used.

The purchaser is responsible for the return freight costs to the vendor to enact a warranty claim. Brewing Supplies Online will fund freight costs back to the purchaser after goods are repaired or replaced. If a warranty item has a large volume or size Brewing Supplies Online will identify a alternative mechanism to effect such claim.

If warranty repairs create a combination of old and new components in the warrantied equipment then the warranty retains the original expiry date.

All refunds, warranty claim, or fit for purpose claims require proof of purchase to be provided  by the claimant as either hard copy or digital format of the goods purchase invoice issued by Brewing Supplies Online.

Brewing Supplies Online reserves the right to refuse a warranty claim if: goods do not have the proposed fault; goods damage has occurred from misuse; goods have been modified; incorrect documentation is provided to support a claim; the goods returned are not the goods dispatched; or requested evidence is not provided by the claimant to support the claim.

Best Before or BBE tags refer to product peak age before age based deterioration. BBE tagged homebrew products may still be used for varying durations depending on the product after the BBE tag date has expired if still fit for purpose.  BBE expired products may be offerred as individual product components if part of a kit or bundle.

In compliance with the Australian and New Zealand food standards products with a shelf life greater than two years are not required to display BBE tags or best before dating.

Refund may take as much as ten days when courier freight services are used to return goods within Australia. For locations outside of Australia this may be extended.

Brewing Supplies Online advises site members to ensure their details are accurate and up to date when using the shopping cart as this is the address to which goods will be delivered.

Data from all purchases is recorded and stored as required by the Australian Taxation Office. The information customers provide is confidential and protected by law. Persons who attempt to gain unlawful access are blocked and reported to authorities. Brewing Supplies Online has enacted a Privacy Policy with regard to customer's personal information. Brewing Supplies Online Privacy Policy.

Brewing Supplies Online advises the purchaser to retain copies of all documents, item descriptions, emails and invoice receipts etc relevant to purchases to support any claims if needed.

The information on this web site is provided "as is" and on an "ongoing basis" and to our best knowledge conveys current information including information provided by home brew goods suppliers, service providers, or manufacturers.

The goods and services, or goods prices offered for e-trade may not be the same as those offered by other registered trading entities operating under ABN 14 471 157 928.

Brewing Supplies Online is incapable of influencing the speed at which automated third party search engines  amend their published information.  Force Majeure applies to information offered by such search engines.

The customer will indemnify Brewing Supplies Online as permitted by law against any losses, damages, liabilities, claims or expenses whatsoever arising out of, or in any way related to, the use of this e-sales facility or any site linked to it. This limitation applies to all direct, indirect, consequential, special, punitive or other losses, damages, liabilities, claims or expenses you or others may suffer, including for loss of profits, business interruption or loss or corruption of data or information due to use of this e-sales facility.

Your freight order will normally be consigned within 14 working days of formal advice from eWay of a successful purchase transaction. A predicted delivery date of freight is "not" a contractual agreement. The advertised price of freight is influenced by a third party who may amend charges for freight services without notice. Such amendments may vary the advertised prices of freight.

If stock becomes unavailable for reasons outside of our control ( Force Majure) during financial processing of a shopping cart order  the customer will: be advised as soon a possible by email to facilitate cancelling of the order; be provided a full refund; or negotiate a later delivery.

A sale may be cancelled by Brewing Supplies Online and monies refunded to the purchaser in circumstances where Force Majeure has been considered to have occurred regarding: impossibility and impractability to supply, misrepresentation by the purchaser, legality of delivery location, and legality of sale.

Processing of a shopping cart order can be perfomed by registered or guest Brewing Supplies Online retail site user. All purchasers must agree  to the Terms of Service contained herein and their extracts provided in the shopping cart.

Brewing Supplies Online uses registered post or registered freight services to protect customer’s purchases. Freight services are tracked services for collection and delivery. 

Brewing Supplies Online reserves the right to: refuse service, decline a cart offer to buy, or terminate site  membership if the customer or purchaser has breached the terms and conditions provided.

Brewing Supplies Online may at its discretion undertake legal proceeding or recovery proceedings against a purchaser or customer who has attempted to use this e-sales facility in an improper or fraudulent manner.